Lessons in Marketing from Your Wallet: What Your Credit Card Says About Branding
Introduction:
Have you ever considered what pulling out your American Express or a sleek metal credit card at a checkout says about you? More importantly, have you thought about what it says about the brand itself? There's a subtle yet powerful form of marketing at play here, and it's something every founder can learn from, especially when it comes to designing and distributing merch.
The Unspoken Power of the Credit Card:
When you pull out a distinctive credit card, it often leads to a conversation. It could be about the perks, the design, or the status associated with the card. The card becomes more than a payment tool; it's a statement piece. This isn't by accident. Credit card companies have long realized that the physical card is a touchpoint with customers – an opportunity to reinforce their brand and to create a visible symbol of association and identity.
Applying This to Merchandise:
Now, translate this to the world of merchandise. Your brand's merch should do what the metal card does so effortlessly: spark conversations and turn heads. When someone wears your branded T-shirt or uses a product with your logo, it's not just a passive advertisement. It's an opportunity for engagement, for storytelling, and for creating a community around your brand.
Missed Opportunities in Merchandising:
However, if your merchandise is not evoking this kind of reaction – if it's not being worn proudly or sparking interest – then it's a missed opportunity. In the startup world, every touchpoint counts. Merchandise that is merely functional or, worse, bland, doesn't contribute to your brand's narrative or visibility.
Making Merchandise Work for You:
So, how do you ensure your merch is as conversation-worthy as a premium credit card? It starts with design – it should stand out and resonate with your brand's ethos. But it goes deeper. Your merch should tell a story, represent your brand's values, and connect with your audience on a personal level. It should make them feel part of your brand's journey and community.